Call or Email Our Support Hotline for Assistance with any of our Products. Ph : 1300 943 274 – admin@fpmail.com.au

All Postage Meters connect to a Data-center linked to Australia Post, and are able to download bulk amounts of Postage via an internal modem or a live internet connection. Credit must be available in your account in order to download postage, credit for the machine can be obtained via a standard Australia Post Business account, EFT payments, or a direct debit facility.

” Why isn’t my machine working?”

There are many reasons machine have faults, here are some of the most common.

  • Changes to a Telephone system.
  • Power Cables not connected properly.
  • Envelope or paper jam’s. (switching the machine off & on again can often rectify jams & communication issues)
  • Run out of ink
  • Run out of Postage Credit
  • Lost security key, or access card

Feel free to contact us at any time, as many problems can easily be rectified over the telephone.